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PingOne Service Interruption in Canada Region
Incident Report for Ping Identity
Resolved
This incident has been resolved.
Posted Jun 06, 2022 - 11:35 UTC
Update
Normal service has been restored to PingOne authentication services in Canada, except the PingOne LDAP Gateway. We are continuing to work on this issue.
Posted Jun 06, 2022 - 11:07 UTC
Identified
The issue has been identified and we are currently implementing a fix.
Posted Jun 06, 2022 - 10:31 UTC
Investigating
Monitoring systems have detected an issue with PingOne authentication services in the Canada region. The Site Reliability Engineering team has been notified and is currently working the issue. We will update this message when the incident has been identified. Automated monitoring systems will update affected components and will resolve operational status as systems recover.

For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html), or follow this incident on https://status.pingidentity.com for real-time service updates.
Posted Jun 06, 2022 - 09:56 UTC
This incident affected: PingOne and PingOne Services - Canada (.ca services) (User Login, User Login: API, PingOne MFA, PingOne LDAP Gateway).