All Systems Operational
About This Site
Welcome to Ping Identity's systems status site. Please subscribe to updates above to get up to minute alert notifications on any service interruptions. Also, please visit https://uptime.pingidentity.com for a full history of our service metrics. For more information on what services to subscribe to, please visit our knowledge base article here: https://support.pingidentity.com/PingIdentityArticle?id=kA340000000PMX3CAO
PingOne Services
Operational
North America Critical Path (.com)
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Operational
Europe Critical Path (.eu)
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Operational
Australia Critical Path (.com.au)
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Operational
Admin Portal Monitor
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Operational
Directory API
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Operational
Single Sign-on
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Operational
Single Sign-On (PingOne SSO for SaaS Apps/APS)
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Operational
Administration Portal
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Operational
OAuth Service
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Operational
Administration API
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Operational
AD Connect & Routing Service
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Operational
PingOne dock - North America (.com)
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Operational
PingOne dock - Europe (.eu)
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Operational
PingOne dock - Australia (.com.au)
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Operational
Directory Login - North America (.com)
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Operational
Directory Login - Europe (.eu)
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Operational
Directory Login - Australia (.com.au)
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Operational
Directory API - North America (.com)
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Operational
Directory API - Europe (.eu)
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Operational
Directory API - Australia (.com.au)
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Operational
Office365 Service - North America (.com)
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Operational
Office365 Service - Europe (.eu)
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Operational
Office365 Service - Australia (.com.au)
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Operational
SCIM Provisioning - North America (.com)
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Operational
SCIM Provisioning - Europe (.eu)
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Operational
SCIM Provisioning - Australia (.com.au)
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Operational
PingID Services
Operational
PingID App
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Operational
PingID Authenticator - North America (.com)
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Operational
PingID Authenticator - Europe (.eu)
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Operational
PingID Authenticator - Australia (.com.au)
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Operational
PingID Server - North America (.com)
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Operational
PingID Server - Europe (.eu)
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Operational
PingID Server - Australia (.com.au)
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Operational
Twilio SMS
Operational
Twilio REST API
Operational
PingID SDK Server - North America (.com)
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Operational
PingID SDK Server - Australia (.com.au)
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Operational
PingID SDK Server - Europe (.eu)
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Operational
E-mail OTP
Operational
PingOne For Customers
Operational
MFA API - North America
Operational
User Login API - North America
Operational
User Login - North America
Operational
Admin Login - North America
Operational
Pingidentity.com Website
Operational
Pingidentity.com Critical Path
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Operational
www.pingidentity.com
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Operational
docs.pingidentity.com
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Operational
documentation.pingidentity.com
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Operational
licensing.pingidentity.com
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Enabling Multi-Region Traffic (North America)
Apr 27, 05:00-07:00 UTC
In order to serve you better, Ping Identity will be re-enabling traffic to the AWS US West Oregon Region. Traffic will be automatically balanced between both AWS regions in North America (Oregon and Ohio). This is being launched to improve overall system reliability, meet the needs of our growing service, and expand our capabilities for business continuity.
No changes are expected for our customers as this will only be a change in how we route our traffic based on geography and enable automated failover in the event of a service interruption in a single AWS region. Users may need to re-authenticate after this is completed.
The URLs will not change, and the Oregon IP addresses used prior to the launch of Ohio services last year there will be put back in service. Customers (and potentially their customers or affiliates) who have whitelisted the existing IP addresses for our endpoints should verify their lists to ensure the old IP addresses were not accidentally removed. Detailed information on IP addresses are listed in this article: https://ping.force.com/Support/PingIdentityArticle?id=kA31W000000CdU3SAK.
For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html).
Posted on Apr 12, 18:40 UTC
No changes are expected for our customers as this will only be a change in how we route our traffic based on geography and enable automated failover in the event of a service interruption in a single AWS region. Users may need to re-authenticate after this is completed.
The URLs will not change, and the Oregon IP addresses used prior to the launch of Ohio services last year there will be put back in service. Customers (and potentially their customers or affiliates) who have whitelisted the existing IP addresses for our endpoints should verify their lists to ensure the old IP addresses were not accidentally removed. Detailed information on IP addresses are listed in this article: https://ping.force.com/Support/PingIdentityArticle?id=kA31W000000CdU3SAK.
For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html).
Posted on Apr 12, 18:40 UTC
