All Systems Operational
About This Site
Welcome to Ping Identity's systems status site. Please subscribe to updates above to get up to minute alert notifications on any service interruptions. Also, please visit https://uptime.pingidentity.com for a full history of our service metrics. For more information on what services to subscribe to, please visit our knowledge base article here: https://support.pingidentity.com/PingIdentityArticle?id=kA340000000PMX3CAO
PingOne Services
Operational
North America Critical Path (.com)
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Operational
Europe Critical Path (.eu)
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Operational
Australia Critical Path (.com.au)
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Operational
Admin Portal Monitor
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Operational
Directory API
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Operational
Single Sign-on
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Operational
Single Sign-On (PingOne SSO for SaaS Apps/APS)
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Operational
Administration Portal
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Operational
OAuth Service
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Operational
Administration API
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Operational
AD Connect & Routing Service
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Operational
PingOne dock - North America (.com)
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Operational
PingOne dock - Europe (.eu)
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Operational
PingOne dock - Australia (.com.au)
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Operational
Directory Login - North America (.com)
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Operational
Directory Login - Europe (.eu)
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Operational
Directory Login - Australia (.com.au)
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Operational
Directory API - North America (.com)
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Operational
Directory API - Europe (.eu)
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Operational
Directory API - Australia (.com.au)
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Operational
Office365 Service - North America (.com)
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Operational
Office365 Service - Europe (.eu)
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Operational
Office365 Service - Australia (.com.au)
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Operational
SCIM Provisioning - North America (.com)
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Operational
SCIM Provisioning - Europe (.eu)
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Operational
SCIM Provisioning - Australia (.com.au)
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Operational
PingID Services
Operational
PingID App
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Operational
PingID Authenticator - North America (.com)
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Operational
PingID Authenticator - Europe (.eu)
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Operational
PingID Authenticator - Australia (.com.au)
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Operational
PingID Server - North America (.com)
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Operational
PingID Server - Europe (.eu)
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Operational
PingID Server - Australia (.com.au)
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Operational
Twilio SMS
Operational
Twilio REST API
Operational
PingID SDK Server - North America (.com)
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Operational
PingID SDK Server - Australia (.com.au)
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Operational
PingID SDK Server - Europe (.eu)
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Operational
E-mail OTP
Operational
PingOne For Customers
Operational
MFA API - North America
Operational
User Login API - North America
Operational
User Login - North America
Operational
Admin Login - North America
Operational
Pingidentity.com Website
Operational
Pingidentity.com Critical Path
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Operational
www.pingidentity.com
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Operational
docs.pingidentity.com
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Operational
documentation.pingidentity.com
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Operational
licensing.pingidentity.com
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
January Service Maintenance
Jan 25, 09:00 - Jan 26, 05:00 UTC
Ping Identity's database tier will be undergoing scheduled maintenance. Our Site Reliability Engineers will be performing a database upgrade in all regions (.com, .eu, .com.au). During this time, there may be intermittent PingID and PingID SDK authentication failures as rolling upgrades are completed. Users should be able to retry any failed transactions.
The schedule for each region is below:
* AU (.com.au) Data Center (1/25) - 16:00 UTC
* EU (.eu) Data Center (1/25) - 23:00 UTC
* NA (.com) Data Center (1/26) - 05:00 UTC
PingID Systems & Services that will be affected during this time:
* PingID Authenticator
* PingID Server
* PingID SDK Server
These system updates and upgrades are designed to improve overall system reliability. Each upgrade is expected to take 1 - 2 hours in each region.
For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html).
Posted on Jan 10, 15:27 UTC
The schedule for each region is below:
* AU (.com.au) Data Center (1/25) - 16:00 UTC
* EU (.eu) Data Center (1/25) - 23:00 UTC
* NA (.com) Data Center (1/26) - 05:00 UTC
PingID Systems & Services that will be affected during this time:
* PingID Authenticator
* PingID Server
* PingID SDK Server
These system updates and upgrades are designed to improve overall system reliability. Each upgrade is expected to take 1 - 2 hours in each region.
For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html).
Posted on Jan 10, 15:27 UTC
