Service Interruption (Europe)
Incident Report for Ping Identity
Resolved
This incident has been resolved and was due to network connectivity issues with our hosting provider. From the AWS status page "Between 5:39 PM and 5:49 PM PDT we experienced network connectivity issues for some instances in a single Availability Zone in the EU-CENTRAL-1 Region. The issue has been resolved and the service is operating normally."
Posted 3 months ago. Jul 19, 2018 - 00:47 UTC
Investigating
Monitoring systems have detected an issue with European PingOne production systems. The Site Reliability Engineering team has been notified and is currently working the issue. Site Reliability will update this message when the incident has been identified. Automated monitoring systems will update affected components and will resolve operational status as systems recover.

For additional questions please contact support@pingidentity.com, or follow this incident on https://status.pingidentity.com for real-time service updates.
Posted 3 months ago. Jul 19, 2018 - 00:42 UTC
This incident affected: PingOne Services (Europe Critical Path (.eu)).