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PingOne Service Interruption - DaVinci in North America

Incident Report for Ping Identity

Resolved

This incident has been resolved.
Posted Oct 04, 2022 - 19:21 UTC

Update

We are continuing to monitor our services for any residual issues.
Posted Oct 04, 2022 - 17:40 UTC

Update

We are continuing to monitor our services for any residual issues.
Posted Oct 04, 2022 - 16:21 UTC

Monitoring

Our engineers have resolved this issue, and we are continuing to monitor this service for any residual issues.
Posted Oct 04, 2022 - 15:49 UTC

Investigating

Monitoring systems have detected an issue with Ping Identity's DaVinci Service in North America. The Site Reliability Engineering team has been notified and is currently working the issue. We will update this message when the incident has been identified. Automated monitoring systems will update affected components and will resolve operational status as systems recover.

For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html), or follow this incident on https://status.pingidentity.com for real-time service updates.
Posted Oct 04, 2022 - 15:23 UTC
This incident affected: PingOne and PingOne Services - United States (.com services) (DaVinci - Runtime).