A fix has been implemented and we are monitoring the issue.
Posted Oct 28, 2024 - 19:19 UTC
Identified
The issue has be identified and a fix is being implemented.
Posted Oct 28, 2024 - 19:17 UTC
Investigating
Monitoring systems have detected an issue with Ping Identity's Voice OTP Service. The Site Reliability Engineering team has been notified and is currently working the issue. We will update this message when the incident has been identified. Automated monitoring systems will update affected components and will resolve operational status as systems recover.
This incident affected: PingOne and PingOne Services - United States (.com services) (PingOne MFA), PingOne and PingOne Services - Europe (.eu services) (PingOne MFA), PingOne and PingOne Services - Australia (.asia and .com.au services) (PingOne MFA), and PingOne and PingOne Services - Canada (.ca services) (PingOne MFA).