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PingOne Service Interruption in EU
Incident Report for Ping Identity
Resolved
This incident has been resolved.
Posted Apr 25, 2022 - 20:01 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 25, 2022 - 19:17 UTC
Investigating
Monitoring systems have detected an issue with Ping Identity's PingOne Services in EU. The Site Reliability Engineering team has been notified and is currently working the issue. We will update this message when the incident has been identified. Automated monitoring systems will update affected components and will resolve operational status as systems recover.

For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html), or follow this incident on https://status.pingidentity.com for real-time service updates.
Posted Apr 25, 2022 - 19:07 UTC
This incident affected: PingOne and PingOne Services - Europe (.eu services) (User Login, User Login API, Admin Login, PingOne MFA: API, PingOne MFA, PingOne Risk Management, PingOne Verify, PingOne Authorize - Administration, PingOne Authorize - Runtime, Webhook Event Subscriptions, PingOne LDAP Gateway).