System Uptime

System uptime in the past 90 days.

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SMS OTP delivery to France

Incident Report for Ping Identity

Resolved

This incident has been resolved.

Posted Jun 10, 2021 - 15:33 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 10, 2021 - 07:55 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 08, 2021 - 14:02 UTC

Update

We are continuing to investigate this issue.

Posted Jun 08, 2021 - 01:08 UTC

Investigating

We have noticed an increase in *undelivered* SMS OTP's to French numbers. We are investigating the increase and working with our partners to determine the cause. All Ping services remain fully operational at this time.

Posted Jun 07, 2021 - 13:03 UTC

This incident affected: Twilio (SMS Europe, SMS).

System Status

System Status

System Uptime

System Uptime

Past Incidents Past Incidents