PingOne/PingID Disaster Recovery Exercise (.com)
Scheduled Maintenance Report for Ping Identity
We have completed this exercise and enabled routing back to both active regions.
Posted Aug 31, 2019 - 04:27 UTC
Traffic has been confirmed to have automatically moved from the failed region and services have recovered.
Posted Aug 31, 2019 - 04:19 UTC
In progress
This exercise is in progress.
Posted Aug 31, 2019 - 04:00 UTC
Ping Identity will be performing a disaster recovery exercise for services served out of North America (.com). During this time, a regional outage will be simulated to ensure traffic is properly routed to our other active region in North America. Customers may notice a brief period of service interruption as the traffic is shifted and users may be prompted to re-authenticate.

At the conclusion of the exercise, traffic will be routed back to both regions as previously configured.

For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (
Posted Aug 08, 2019 - 21:54 UTC
This scheduled maintenance affected: PingOne Services (Administration API, Administration Portal, AD Connect & Routing Service, Single Sign-on, OAuth Configuration Service, PingOne dock - North America (.com), Directory Login - North America (.com), Directory API - North America (.com), Office365 Service - North America (.com), SCIM Provisioning - North America (.com), Logging and Subscription Service) and PingID Services (PingID Authenticator - North America (.com), PingID Server - North America (.com), PingID SDK Server - North America (.com)).