System Status

System Status

Welcome to Ping Identity's system status site.

System Uptime

System Uptime

System uptime in the past 90 days.

Past Incidents Past Incidents

Welcome to Ping Identity's system status site.

PingID iOS app crashes affecting authentications

Incident Report for Ping Identity

Resolved

Ping Identity has identified an issue in Google Firebase, a third-party service used by the PingID iOS app. Some users might experienced an unexpected app closure when opened the app or attempted authentication. The issue was not caused by a PingID deployment or Ping service disruption. The issue has been resolved by Google at 03:00am UTC.

Firebase issue in Github: https://github.com/firebase/firebase-ios-sdk/issues/16728#issuecomment-5884287771
Posted Sep 28, 2026 - 23:00 UTC
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