Ping Identity's database tier will be undergoing maintenance to remediate issues discovered during the previous PingID service interruption (https://status.pingidentity.com/incidents/stkz9gklfg9w
During this time, our Site Reliability Engineering and DevOps teams will be upgrading the PingID database cluster software and adding additional nodes for capacity and redundancy. The schedule for each region is below:
* AU Data Center (12/28) - 15:00 UTC to 21:00 UTC
* EU Data Center (12/28) - 21:00 UTC to 03:00 UTC (12/29)
* NA Data Center (12/29) - 04:00 UTC to 10:00 UTC
Systems that will be affected during this time:
* All PingID services
We expect this upgrade to be transparent to customers. Authentication requests may be delayed slightly or need to be retried during this time. These system updates and upgrades are designed to improve overall system reliability.
The Site Reliability Team will update status as we progress. Please contact firstname.lastname@example.org
if you have any additional questions.