We are continuing to monitor for any further issues.
Posted May 13, 2020 - 19:39 UTC
Update
We have implemented a fix for the underlying issue and continue to monitor to ensure stability.
Posted May 13, 2020 - 19:35 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 13, 2020 - 18:57 UTC
Identified
Intermittent issues have been identified and a fix is being implemented.
Posted May 13, 2020 - 18:33 UTC
Monitoring
Monitoring systems have detected an issue with the PingOne For Customers Service. The Engineering team has been notified and is currently working the issue. We will update this message when the incident has been identified.
Posted May 13, 2020 - 17:33 UTC
This incident affected: PingOne and PingOne Services - United States (.com services) (User Login, User Login API, Admin Login, PingOne MFA: API), PingID - United States (.com services) (PingID Authenticator), and PingID Global (PingID App).