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System Uptime

System uptime in the past 90 days.

Past Incidents Past Incidents

Welcome to Ping Identity's system status site.

High bounce rate on email OTP service
Incident Report for Ping Identity
Resolved
There has been no further recurrence, closing the incident.
Posted Jan 21, 2021 - 10:02 UTC
Monitoring
Bounce rates are back to normal. Continuing to monitor.
Posted Jan 21, 2021 - 09:50 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jan 21, 2021 - 09:48 UTC
Identified
Email bounce rates for OTP mails are above monitoring thresholds. We've identified the cause and are taking steps to mitigate the issue.
Posted Jan 21, 2021 - 09:41 UTC
This incident affected: PingID Global (Email OTP).