High bounce rate on email OTP service
Incident
Report for Ping Identity
Resolved
There has been no further recurrence, closing the incident.
Monitoring
Bounce rates are back to normal. Continuing to monitor.
Update
We are continuing to work on a fix for this issue.
Identified
Email bounce rates for OTP mails are above monitoring thresholds. We've identified the cause and are taking steps to mitigate the issue.
This incident affected: PingID (Email OTP).
