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System uptime in the past 90 days.

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Welcome to Ping Identity's system status site.

High bounce rate on email OTP service

Incident Report for Ping Identity

Resolved

There has been no further recurrence, closing the incident.
Posted Jan 21, 2021 - 10:02 UTC

Monitoring

Bounce rates are back to normal. Continuing to monitor.
Posted Jan 21, 2021 - 09:50 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jan 21, 2021 - 09:48 UTC

Identified

Email bounce rates for OTP mails are above monitoring thresholds. We've identified the cause and are taking steps to mitigate the issue.
Posted Jan 21, 2021 - 09:41 UTC
This incident affected: PingID Global (Email OTP).