A fix has been implemented and we are monitoring the results.
Posted Aug 31, 2021 - 19:21 UTC
We have routed most services around connectivity issues in the US West region. We continue to work on the few remaining services.
Posted Aug 31, 2021 - 19:09 UTC
The issue has been identified and a fix is being implemented.
Posted Aug 31, 2021 - 18:48 UTC
We are currently investigating connectivity issues in US West. Users may receive elevated error rates.
Posted Aug 31, 2021 - 18:46 UTC
This incident affected: PingOne and PingOne Services - United States (.com services) (User Login API, Admin Login, PingOne MFA: API, PingOne MFA, PingOne Risk Management, Webhook Event Subscriptions), PingOne for Enterprise - United States (.com services) (Directory Login, SCIM Provisioning), and PingID - United States (.com services) (PingID Server).