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System uptime in the past 90 days.

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SMS OTP messages delivery issues
Incident Report for Ping Identity
Resolved
This incident has been resolved.
Posted Feb 22, 2024 - 17:58 UTC
Update
This issue has been resolved by our SMS OTP provider. All messages are delivering as normal.
Posted Feb 22, 2024 - 17:57 UTC
Monitoring
A small subset of PingOne & PingID users are experiencing non-delivery for SMS OTP messages. However, upon retry, messages are delivered successfully. We are working with our SMS vendor to resolve the issue.
Posted Feb 22, 2024 - 14:55 UTC
This incident affected: PingID - United States (.com services) (PingID Authenticator) and PingOne and PingOne Services - United States (.com services) (PingOne MFA: API, PingOne MFA).
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