Login failures for PingOne for Customers

Incident Report for Ping Identity

Resolved

This incident has been resolved.

Posted Jan 13, 2022 - 17:55 UTC

Monitoring

A fix has been implemented and we're continuing to monitor and gather information for our RCA process.

Posted Jan 13, 2022 - 17:26 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 13, 2022 - 17:18 UTC

Investigating

We are currently investigating this issue.

Posted Jan 13, 2022 - 17:13 UTC

This incident affected: PingOne and PingOne Services (PingOne for Customers & PingOne for Workforce) (Admin Login - North America (.com), Admin Login - Europe (.eu), Admin Login - Asia Pacific (.asia), User Login API - North America (.com), User Login API - Europe (.eu), User Login API - Asia Pacific (.asia), User Login - North America (.com), User Login - Europe (.eu), User Login - Asia Pacific (.asia)).