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System uptime in the past 90 days.

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DaVinci service degradation in EU Region
Incident Report for Ping Identity
Resolved
A subset of traffic to our EU Central datacenter experienced intermittent errors or high response times from 2005 UTC to 2018 UTC. The issue has been resolved.
Posted Jan 14, 2025 - 20:45 UTC
Monitoring
A subset of traffic to our EU Central datacenter experienced intermittent errors or high response times from 2005 UTC to 2018 UTC. The issue has been resolved.
Posted Jan 14, 2025 - 20:28 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 14, 2025 - 20:23 UTC
Investigating
DaVinci traffic to our Frankfurt datacenter may experience extended response times. Ping engineers have identified the root-cause and is shifting all traffic to our healthy EU datacenter.
Posted Jan 14, 2025 - 20:20 UTC
This incident affected: PingOne and PingOne Services - Europe (.eu services) (DaVinci - Administration, DaVinci - Runtime).