PingID App Authentication Issues
Incident Report for Ping Identity
We are currently investigating failures while authenticating with the PingID app.
Users who experience issues will still be able to use the PingID app OTP (One time Password) to authenticate.
The issue has been identified and fixed.
Posted Jun 09, 2021 - 10:53 UTC
This incident affected: PingID (PingID Authenticator - North America (.com), PingID Authenticator - Europe (.eu), PingID Authenticator - Australia (, PingID Server - North America (.com), PingID Server - Europe (.eu), PingID Server - Australia (, PingID SDK Server - North America (.com), PingID SDK Server - Australia (, PingID SDK Server - Europe (.eu)).