PingID Sessions Caching Maintenance (all regions)
Scheduled Maintenance Report for Ping Identity
Completed
The scheduled maintenance has been completed.
Posted Oct 26, 2019 - 03:43 UTC
Update
Scheduled maintenance is currently in progress for the NA region (.com).
Posted Oct 26, 2019 - 03:03 UTC
Update
Maintenance is complete for the EU region (.eu). Additional testing will continue. Another update will be posted once maintenance is started for the NA region (.com).
Posted Oct 25, 2019 - 23:17 UTC
Update
Scheduled maintenance is currently in progress for the EU region (.eu).
Posted Oct 25, 2019 - 22:10 UTC
Update
Maintenance is complete for the AU region (.com.au). Additional testing will continue. Another update will be posted once maintenance is started for the EU region (.eu).
Posted Oct 25, 2019 - 17:56 UTC
In progress
Scheduled maintenance is currently in progress for the AU region (.com.au).
Posted Oct 25, 2019 - 16:00 UTC
Scheduled
Ping Identity's session caching layer will be undergoing maintenance on 10/25/2019. Our Site Reliability Team will be upgrading the caching servers supporting our PingID IdP services. The schedule for each region is below:

* AU Data Center (10/25) - 16:00 UTC to 18:00 UTC
* EU Data Center (10/25) - 22:00 UTC to 24:00 UTC
* NA Data Center (10/26) - 03:00 UTC to 05:00 UTC

During this time, customers may be asked to re-authenticate. These system updates and upgrades are designed to improve overall system reliability.

For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html).
Posted Oct 16, 2019 - 14:13 UTC
This scheduled maintenance affected: PingID Services (PingID Authenticator - North America (.com), PingID Authenticator - Europe (.eu), PingID Authenticator - Australia (.com.au), PingID Server - North America (.com), PingID Server - Europe (.eu), PingID Server - Australia (.com.au)).