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System uptime in the past 90 days.

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Welcome to Ping Identity's system status site.

EU MFA Authenticator Delays

Incident Report for Ping Identity

Resolved

This incident has been resolved.
Posted Sep 21, 2022 - 16:41 UTC

Monitoring

Node replacement has completed and the service has stabilised. Service was temporarily under a large amount of pressure due to 66% of the Authenticator front end service layer being marked as unhealthy. This routed all the traffic through the remaining 33% for a short time, leading to higher than normal response times. As per yesterday we continue to investigate why this happened.
Posted Sep 21, 2022 - 07:49 UTC

Investigating

We are currently investigating this issue.
Posted Sep 21, 2022 - 07:33 UTC
This incident affected: PingID - Europe (.eu services) (PingID Authenticator).
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