System Status

System Status

Welcome to Ping Identity's system status site.

System Uptime

System Uptime

System uptime in the past 90 days.

Past Incidents Past Incidents

Welcome to Ping Identity's system status site.

AT&T SMS failures

Incident Report for Ping Identity

Resolved

This incident has been resolved.
Posted Sep 01, 2022 - 07:03 UTC

Monitoring

Our SMS providers are reporting recovery in SMS delivery. we are monitoring. We will continue monitoring the service to ensure a full recovery.
Posted Aug 31, 2022 - 14:53 UTC

Update

WE are seeing improved SMS delivery to AT&T.
Posted Aug 31, 2022 - 12:50 UTC

Identified

We are still seeing issues with SMS delivery with both of our SMS providers.
Posted Aug 31, 2022 - 07:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 31, 2022 - 07:40 UTC

Investigating

We have identified SMS delivery degradation towards AT&T.
We are working with our SMS providers to resolve.
Posted Aug 31, 2022 - 07:22 UTC
This incident affected: Twilio (SMS).