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PingOne Canada Intermittent 5xx Errors
Incident Report for Ping Identity
Resolved
This incident has been resolved.
Posted Jun 28, 2022 - 03:22 UTC
Update
We are continuing to monitor for any further issues.
Posted Jun 28, 2022 - 00:33 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 28, 2022 - 00:32 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 28, 2022 - 00:22 UTC
Investigating
Customers of PingOne services in Canada are experiencing intermittent 5XX errors. We are currently investigating the issue.
Posted Jun 28, 2022 - 00:15 UTC
This incident affected: PingOne and PingOne Services - Canada (.ca services) (User Login, User Login: API, Admin Login, PingOne MFA: API, PingOne MFA, PingOne Authorize - Administration, PingOne Authorize - Runtime).