Cipher Updates for PingOne/PingID Platform
Scheduled Maintenance Report for Ping Identity
The scheduled maintenance has been completed.
Posted Sep 09, 2021 - 23:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 08, 2021 - 23:01 UTC
From the 8th to the 9th of September 2021 we will undertake work on our PingOne/PingID endpoints to tighten our security posture. The work will be across all geographies and will not impact services. The changes will be rolled through regions during non-peak hours.

Change details:
Based on cryptographic research it is no longer considered safe to decrypt data with the Cipher-Block-Chaining (CBC) mode of symmetric encryption algorithms. CBC cipher modes in context of the TLS 1.2 protocol are now obsolete and need to be sunset to protect our customers.

The ciphers that will be removed from operation are:

There is no action required from our customers. The changes will be progressively rolled through the services listed. Updates to each region will be targeted to outside of each regions core hours.

If you have any questions, or find your service is unexpectedly impacted during the change window, please raise a case via the support portal at
Posted Aug 27, 2021 - 13:01 UTC
This scheduled maintenance affected: PingOne (PingOne for Enterprise & PingOne SSO for SaaS Applications) (Administration API, Administration Portal, AD Connect & Routing Service, Single Sign-on, OAuth Configuration Service, PingOne dock - North America (.com), PingOne dock - Europe (.eu), PingOne dock - Australia (, Directory Login - North America (.com), Directory Login - Europe (.eu), Directory Login - Australia (, Directory API - North America (.com), Directory API - Europe (.eu), Directory API - Australia (, Office365 Service - North America (.com), Office365 Service - Europe (.eu), Office365 Service - Australia (, SCIM Provisioning - North America (.com), SCIM Provisioning - Europe (.eu), SCIM Provisioning - Australia ( and PingID (PingID Authenticator - North America (.com), PingID Authenticator - Europe (.eu), PingID Authenticator - Australia (, PingID Server - North America (.com), PingID Server - Europe (.eu), PingID Server - Australia (