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Cipher Updates for PingOne/PingID Platform

Scheduled Maintenance Report for Ping Identity

Completed

The scheduled maintenance has been completed.
Posted Sep 09, 2021 - 23:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 08, 2021 - 23:01 UTC

Scheduled

From the 8th to the 9th of September 2021 we will undertake work on our PingOne/PingID endpoints to tighten our security posture. The work will be across all geographies and will not impact services. The changes will be rolled through regions during non-peak hours.

Change details:
Based on cryptographic research it is no longer considered safe to decrypt data with the Cipher-Block-Chaining (CBC) mode of symmetric encryption algorithms. CBC cipher modes in context of the TLS 1.2 protocol are now obsolete and need to be sunset to protect our customers.

The ciphers that will be removed from operation are:
* TLS_DHE_RSA_WITH_AES_256_CBC_SHA
* TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA
* TLS_DHE_RSA_WITH_AES_256_CBC_SHA256
* TLS_RSA_WITH_3DES_EDE_CBC_SHA

There is no action required from our customers. The changes will be progressively rolled through the services listed. Updates to each region will be targeted to outside of each regions core hours.

If you have any questions, or find your service is unexpectedly impacted during the change window, please raise a case via the support portal at https://support.pingidentity.com
Posted Aug 27, 2021 - 13:01 UTC
This scheduled maintenance affected: PingOne for Enterprise - Global (Administration API, AD Connect & Routing Service, Administration Portal, OAuth Configuration Service, Single Sign-on), PingOne for Enterprise - United States (.com services) (Directory API, Directory Login, Office365 Service, PingOne Dock, SCIM Provisioning), PingOne for Enterprise - Europe (.eu services) (Directory API, Directory Login, Office365 Service, PingOne Dock, SCIM Provisioning), PingOne for Enterprise - Australia (.com.au services) (Directory API, Directory Login, Office365 Service, PingOne Dock, SCIM Provisioning), PingID - Europe (.eu services) (PingID Authenticator, PingID Server), PingID - Australia (.com.au services) (PingID Authenticator, PingID Server), and PingID - United States (.com services) (PingID Authenticator, PingID Server).