PingID Service - Radius VPN issue resolved
Incident Report for Ping Identity
This morning we detected a problem for customers using PingFederate v9.0.4 or prior with the PingID Service. Customers with those versions may have experienced problems with VPN/RADIUS MFA authentications. A change that was deployed caused a compatibility issue with the Radius Password Credential Validator in these older versions. This issue has been corrected.

For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (
Posted Jul 15, 2020 - 20:01 UTC
This incident affected: PingID (PingID Server - North America (.com), PingID Server - Europe (.eu), PingID Server - Australia (