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DaVinci Degradation of Service in US-West Datacenter
Incident Report for Ping Identity
Resolved
This incident has been resolved.
Posted Aug 02, 2024 - 19:16 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 02, 2024 - 19:04 UTC
Identified
A subset of DaVinci traffic that is routed to our US-West datacenter may be experiencing elevated error rates. The issue has been identified and engineers are remediating the issue.
Posted Aug 02, 2024 - 18:51 UTC
Investigating
We are currently investigating this issue.
Posted Aug 02, 2024 - 18:49 UTC
This incident affected: PingOne and PingOne Services - United States (.com services) (DaVinci - Administration, DaVinci - Runtime).
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