January Service Maintenance
Scheduled Maintenance Report for Ping Identity
Completed
The scheduled maintenance has been completed in all regions.

For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html).
Posted 6 months ago. Jan 26, 2019 - 07:31 UTC
Verifying
Maintenance is completed for the NA (.com) Data Center. All services have been verified.
Posted 6 months ago. Jan 26, 2019 - 07:27 UTC
Update
Scheduled maintenance for the NA (.com) Data Center is in progress. Updates will be provided periodically.
Posted 6 months ago. Jan 26, 2019 - 05:00 UTC
Update
Maintenance is completed for the EU (.eu) Data Center. All services have been verified.
Posted 6 months ago. Jan 26, 2019 - 00:40 UTC
Update
Scheduled maintenance for the EU (.eu) Data Center is in progress. Updates will be provided periodically.
Posted 6 months ago. Jan 25, 2019 - 23:03 UTC
Update
Maintenance is completed for the AU (.com.au) Data Center. All services have been verified.
Posted 6 months ago. Jan 25, 2019 - 19:54 UTC
In progress
Scheduled maintenance for the AU (.com.au) Data Center is in progress. Updates will be provided periodically.
Posted 6 months ago. Jan 25, 2019 - 16:01 UTC
Scheduled
Ping Identity's database tier will be undergoing scheduled maintenance. Our Site Reliability Engineers will be performing a database upgrade in all regions (.com, .eu, .com.au). During this time, there may be intermittent PingID and PingID SDK authentication failures as rolling upgrades are completed. Users should be able to retry any failed transactions.

The schedule for each region is below:

* AU (.com.au) Data Center (1/25) - 16:00 UTC
* EU (.eu) Data Center (1/25) - 23:00 UTC
* NA (.com) Data Center (1/26) - 05:00 UTC

PingID Systems & Services that will be affected during this time:
* PingID Authenticator
* PingID Server
* PingID SDK Server

These system updates and upgrades are designed to improve overall system reliability. Each upgrade is expected to take 1 - 2 hours in each region.

For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html).
Posted 6 months ago. Jan 10, 2019 - 15:27 UTC
This scheduled maintenance affected: PingID Services (PingID Authenticator - North America (.com), PingID Authenticator - Europe (.eu), PingID Authenticator - Australia (.com.au), PingID Server - North America (.com), PingID Server - Europe (.eu), PingID Server - Australia (.com.au), PingID SDK Server - North America (.com), PingID SDK Server - Australia (.com.au), PingID SDK Server - Europe (.eu)).