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System uptime in the past 90 days.

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PingID SDK Service Interruption

Incident Report for Ping Identity

Resolved

This incident has been resolved.
Posted May 04, 2023 - 17:54 UTC

Monitoring

We see an improvement in the Twilio response time.
We will keep monitoring.
Posted May 04, 2023 - 14:50 UTC

Investigating

Monitoring systems have detected an increase in slow Twilio API response times.
This is currently impacting the PingID SDK Service, for customers that use their own Twilio accounts.
We are investigating the issue.
Posted May 04, 2023 - 14:30 UTC
This incident affected: PingID - Australia (.com.au services) (PingID SDK Server) and PingID - United States (.com services) (PingID SDK Server).
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