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System Uptime

System uptime in the past 90 days.

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Welcome to Ping Identity's system status site.

AT&T SMS Outage

Incident Report for Ping Identity

Resolved

This incident has been resolved.
Posted Oct 27, 2021 - 22:44 UTC

Update

Twilio: We are experiencing filtering on SMS towards AT&T network in United States. We have seen recovery for short codes and long codes, but are continuing to see some increased filtering for toll-free. Our engineers are continuing to work with our carrier partner to resolve the issue.
Posted Oct 27, 2021 - 16:46 UTC

Update

Per Twilio: We are observing recovery with high filtering on SMS towards AT&T network in the United States. We will continue to monitor to ensure full service recovery.
Posted Oct 27, 2021 - 16:10 UTC

Monitoring

We are currently unable to deliver SMS's to AT&T devices due to a technical fault in AT&T's network.
Please see https://downdetector.com/status/att/ and https://status.twilio.com/incidents/wdrlk4qps0z1
We'll work with our partners to monitor the situation.
We recommend bypassing AT&T SMS devices for MFA in the short term.
Posted Oct 27, 2021 - 12:58 UTC
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