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System uptime in the past 90 days.

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Intermittent impact to DaVinci traffic in US East due to hosting provider issues. Traffic failed to US West.

Incident Report for Ping Identity

Resolved

All services are running in all regions

Posted Sep 06, 2023 - 09:30 UTC

Update

We are continuing to monitor for any further issues.

Posted Sep 06, 2023 - 05:02 UTC

Monitoring

During 02:20-02:40 and 03:15-03:30 GMT DaVinci experienced intermittent failures on a subset of requests. Traffic has been failed over to US West, while we investigate. The underlying issue appears to be related to ongoing infrastructure issues reported by our cloud hosting provider.

Posted Sep 06, 2023 - 05:00 UTC

This incident affected: PingOne and PingOne Services - United States (.com services) (DaVinci - Runtime).

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