Investigating an issue with PingID and SMS

Incident Report for Ping Identity

Resolved

This incident has been resolved.

Posted Oct 29, 2020 - 22:32 UTC

Monitoring

We have remediated the issue introduced by our SMS provider. We will continue to monitor.

Posted Oct 29, 2020 - 21:19 UTC

Identified

We have identified the issue with our 3rd Party SMS provider and have started remediation.

Posted Oct 29, 2020 - 21:04 UTC

Investigating

We are currently investigating this issue.

Posted Oct 29, 2020 - 20:34 UTC

This incident affected: PingID (Twilio SMS (Please check https://status.twilio.com for details)).