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High latency in DaVinci service

Incident Report for Ping Identity

Resolved

This incident has been resolved.
Customer workflows were not impacted by the this event.
Posted Mar 12, 2022 - 16:35 UTC

Monitoring

The issue has been identified and a fix has been implemented.
We're currently monitoring the service.
Posted Mar 12, 2022 - 16:33 UTC

Investigating

We are currently investigating high latency cases in the DaVinci service
Posted Mar 12, 2022 - 16:08 UTC
This incident affected: PingOne and PingOne Services - United States (.com services) (DaVinci - Runtime).