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EU PingID Authentication Error Rate Above Normal

Incident Report for Ping Identity

Resolved

This incident has been resolved.
Posted Feb 16, 2023 - 17:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 16, 2023 - 14:11 UTC

Investigating

We are investigating a rise in errors when performing PingID Authentications in an EU data center. The service has been failed out of the impacted region whilst we investigate the cause.
Posted Feb 16, 2023 - 13:39 UTC
This incident affected: PingID - Europe (.eu services) (PingID Authenticator).
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