June Service Maintenance
Scheduled Maintenance Report for Ping Identity
The scheduled maintenance has been completed.
Posted 9 months ago. Jun 30, 2018 - 05:30 UTC
Database maintenance is completed in our Australia (.com.au) and Europe (.eu) datacenters. Upgrades are still ongoing on North America (.com).
Posted 9 months ago. Jun 30, 2018 - 03:49 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 9 months ago. Jun 30, 2018 - 03:01 UTC
Ping Identity's database tier will be undergoing scheduled maintenance. During this time, our Site Reliability Engineers will be performing a database upgrade in all regions (.com, .eu, .com.au). During this time, there may be intermittent PingOne authentiction failures as rolling upgrades are completed. Users should be able to retry any failed transactions.

PingOne/PingID Systems & Services that will be affected during this time:
* Administration Portal
* PingOne Dock
* Directory Services
* Office 365 Service
* PingID (policy updates and pairing only)

These system updates and upgrades are designed to improve overall system reliability.

The Site Reliability team will update status as we progress. Please contact support@pingidentity.com if you have any additional questions.
Posted 9 months ago. Jun 20, 2018 - 18:15 UTC
This scheduled maintenance affected: PingID Services (PingID Server - North America (.com), PingID Server - Europe (.eu), PingID Server - Australia (.com.au)) and PingOne Services (Administration Portal, PingOne dock - North America (.com), PingOne dock - Europe (.eu), PingOne dock - Australia (.com.au), Directory Login - North America (.com), Directory Login - Europe (.eu), Directory Login - Australia (.com.au), Office365 Service - North America (.com), Office365 Service - Europe (.eu), Office365 Service - Australia (.com.au)).