September Service Maintenance
Scheduled Maintenance Report for Ping Identity
Completed
The scheduled maintenance has been completed.
Posted about 2 months ago. Sep 29, 2018 - 06:53 UTC
Update
Scheduled maintenance is still in progress for the NA region (.com)
Posted about 2 months ago. Sep 29, 2018 - 06:00 UTC
Update
Scheduled maintenance is still in progress for the NA region (.com)
Posted about 2 months ago. Sep 29, 2018 - 05:13 UTC
Update
Scheduled maintenance is currently in progress for the NA region (.com).
Posted about 2 months ago. Sep 29, 2018 - 04:00 UTC
Update
Maintenance is complete for the EU region (.eu). Another update will be posted once maintenance is started for the NA region (.com).
Posted about 2 months ago. Sep 29, 2018 - 02:01 UTC
Update
Scheduled maintenance is currently in progress for the EU region (.eu).
Posted about 2 months ago. Sep 29, 2018 - 01:00 UTC
Update
Maintenance is complete for the AU region (.com.au). Another update will be posted once maintenance is started for the EU region (.eu).
Posted about 2 months ago. Sep 28, 2018 - 19:05 UTC
In progress
Scheduled maintenance is currently in progress for the AU region (.com.au).
Posted about 2 months ago. Sep 28, 2018 - 18:22 UTC
Scheduled
Ping Identity's database tier will be undergoing scheduled maintenance to remediate issues discovered during the previous PingID service interruption (https://status.pingidentity.com/incidents/2yttc9r3tz3s). During this time, our Site Reliability Engineers will be performing a maintenance on the PingID database in all regions (.com, .eu, .com.au). There may be intermittent PingID failures. Users should be able to retry any failed transactions.

The schedule for each region is below:

* AU (.com.au) Data Center (9/28) - 18:00 UTC
* EU (.eu) Data Center (9/29) - 01:00 UTC
* NA (.com) Data Center (9/29) - 04:00 UTC

PingID Systems & Services that will be affected during this time:
* PingID Authenticator
* PingID Server

These system updates and upgrades are designed to improve overall system reliability.

The Site Reliability team will update status as we progress. Please contact support@pingidentity.com if you have any additional questions.
Posted 2 months ago. Sep 14, 2018 - 13:30 UTC
This scheduled maintenance affected: PingID Services (PingID Authenticator - North America (.com), PingID Authenticator - Europe (.eu), PingID Authenticator - Australia (.com.au), PingID Server - North America (.com), PingID Server - Europe (.eu), PingID Server - Australia (.com.au)).