System Status

System Status

Welcome to Ping Identity's system status site.

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System Uptime

System uptime in the past 90 days.

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Welcome to Ping Identity's system status site.

September Service Maintenance
Scheduled Maintenance Report for Ping Identity
Completed
The scheduled maintenance has been completed.
Posted Sep 29, 2018 - 06:53 UTC
Update
Scheduled maintenance is still in progress for the NA region (.com)
Posted Sep 29, 2018 - 06:00 UTC
Update
Scheduled maintenance is still in progress for the NA region (.com)
Posted Sep 29, 2018 - 05:13 UTC
Update
Scheduled maintenance is currently in progress for the NA region (.com).
Posted Sep 29, 2018 - 04:00 UTC
Update
Maintenance is complete for the EU region (.eu). Another update will be posted once maintenance is started for the NA region (.com).
Posted Sep 29, 2018 - 02:01 UTC
Update
Scheduled maintenance is currently in progress for the EU region (.eu).
Posted Sep 29, 2018 - 01:00 UTC
Update
Maintenance is complete for the AU region (.com.au). Another update will be posted once maintenance is started for the EU region (.eu).
Posted Sep 28, 2018 - 19:05 UTC
In progress
Scheduled maintenance is currently in progress for the AU region (.com.au).
Posted Sep 28, 2018 - 18:22 UTC
Scheduled
Ping Identity's database tier will be undergoing scheduled maintenance to remediate issues discovered during the previous PingID service interruption (https://status.pingidentity.com/incidents/2yttc9r3tz3s). During this time, our Site Reliability Engineers will be performing a maintenance on the PingID database in all regions (.com, .eu, .com.au). There may be intermittent PingID failures. Users should be able to retry any failed transactions.

The schedule for each region is below:

* AU (.com.au) Data Center (9/28) - 18:00 UTC
* EU (.eu) Data Center (9/29) - 01:00 UTC
* NA (.com) Data Center (9/29) - 04:00 UTC

PingID Systems & Services that will be affected during this time:
* PingID Authenticator
* PingID Server

These system updates and upgrades are designed to improve overall system reliability.

The Site Reliability team will update status as we progress. Please contact support@pingidentity.com if you have any additional questions.
Posted Sep 14, 2018 - 13:30 UTC
This scheduled maintenance affected: PingID - Europe (.eu services) (PingID Authenticator, PingID Server), PingID - Australia (.com.au services) (PingID Authenticator, PingID Server), and PingID - United States (.com services) (PingID Authenticator, PingID Server).