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Intermittent PingOne Connectivity Issues (.eu)
Incident
Report for Ping Identity
Resolved
This incident has been resolved.
Update
We are continuing to monitor for any further issues.
Update
We are continuing to monitor for any further issues.
Monitoring
This issue has been resolved and our services are back to normal. The Site Reliability Team will continue to monitor.
Investigating
Monitoring systems have detected intermittent connectivity issues with our European PingOne production systems (.eu). The Site Reliability Engineering team has been notified and is engaged with our service provider. Other regions are not affected.
For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html), or follow this incident on https://status.pingidentity.com for real-time service updates.
For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html), or follow this incident on https://status.pingidentity.com for real-time service updates.
This incident affected: PingOne for Enterprise - Europe (.eu services) (Directory API, Directory Login, Office365 Service, PingOne Dock, SCIM Provisioning) and PingID - Europe (.eu services) (PingID Authenticator, PingID SDK Server, PingID Server).