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A scheduled PingID database repair encountered an issue on the database cluster, and rendered the database unavailable to the application. Service was restored after a rolling restart of the database cluster was completed and the application nodes were restarted.
MFA with PingID for customers serviced by our North American data center was slow or unavailable.
Aug 15, 2018 (all time in UTC)
Service restoration occurred after all database instances were restarted.